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Gunvald

Terms of Service

Current prices: Basic 59 €/mo or 590 €/year, Growth from 10 €/extra org/mo.

Last updated and effective: 6 November 2026

These terms govern your use of Gunvald. Gunvald is an AI-assisted marketing and publishing platform for planning, creating, scheduling, and publishing content across multiple channels.

1. Service

  • AI-assisted content generation, editing, and library management.
  • Planning carousel posts from supplied or generated images, brand-based editing, and saving finished slides to the same post. Saving alone does not publish or schedule content.
  • Chat and WhatsApp control, and planning and publishing by an enabled Autopilot within the policy approved by the customer. Autopilot does not require separate approval of every post; the customer is responsible for their instructions, permissions, and automation settings.
  • Publishing and scheduling to Meta channels, LinkedIn, Google Business, and, during video rollout, YouTube and TikTok.
  • Media Studio for images, videos, thumbnails, and publishing assets.
  • Analytics, readiness checks, and support tooling.

2. Accounts and permissions

  • Users must be at least 18 years old and provide accurate information.
  • The customer is responsible for ensuring that organization users may use the connected social, Google, YouTube, LinkedIn, and TikTok accounts.
  • Connections may be removed or require reconnecting when permissions expire, a token is revoked, or a platform requires it.

3. Content, media, and AI

  • The customer owns the content they provide and is responsible for legality, rights, permissions, and final review before publishing.
  • AI-generated content may be inaccurate, incomplete, or similar to other content. The customer is responsible for reviewing final output and any publication policy they authorise.
  • For videos, the customer is responsible for music, image, likeness, trademark, advertising rights, and required AI-generated content or branded/commercial content disclosures.
  • The same rights and review duties apply to carousel source images, logos, fonts, copy, and finished slides. Upload only material you have the necessary rights to process and publish. AI-generated material does not guarantee exclusivity or permission to use third-party material.

4. Third-party platforms

  • Meta, LinkedIn, Google Business, YouTube, and TikTok may reject, delay, restrict, moderate, or remove publications under their own terms, API limits, audits, and rate limits.
  • The customer must comply with the connected platforms' terms, developer policies, community guidelines, and advertising rules.
  • When Canva import is available to the organization, users can import a selected Canva design into Gunvald as a separate image, carousel pages, or video. The original stays in Canva. Changes require a new import, and importing alone does not schedule or publish content.
  • The customer is responsible for ensuring that the user may connect the Canva account and that use, copying, and any publication of the imported material are permitted under Canva terms, applicable content licenses, and other rights.
  • YouTube may restrict unaudited project uploads to private visibility. TikTok Direct Post may require separate approvals, creator info, privacy options, and user confirmations.
  • Google Business posts appear in Google Search or Maps only according to Google's location and content rules.

5. Paid multichannel advertising

  • Paid Ads channel availability depends on provider access and rollout gates. Before creating a plan, the customer selects one or more currently available channels from the Meta, Google Search, YouTube Ads, LinkedIn Ads, TikTok Ads, or OpenAI / ChatGPT Ads options. Only the selected channels, ad accounts, identities, and budget allocations are included in the plan submitted for approval.
  • Meta, Google, LinkedIn, TikTok, and OpenAI charge media spend directly to the customer's own ad accounts. Gunvald subscription fees do not include media spend, and Gunvald does not collect or transfer it.
  • The customer is responsible for budgets and channel allocations, payment methods, content, offers, landing pages, targeting, required EU/DSA disclosures, and compliance with each selected provider's advertising policies.
  • When the relevant provider connection and rollout phase are available, Gunvald first creates and reads back the selected channels' remote objects in the provider-equivalent PAUSED, inactive, or DRAFT state. Activation is a separate, explicit, provider-gated confirmation; during a canary it may need to be completed in the provider's own management interface.
  • Provider operations are not one atomic transaction. If an outcome is uncertain, fail-closed reconciliation reads and matches remote objects but never activates them. Gunvald does not guarantee approval, delivery, results, or exact spend.
  • Disconnecting Ads or deleting a Gunvald account prevents new Gunvald actions but does not automatically pause, delete, or otherwise change a campaign or other remote object that already exists at a provider. The customer must confirm its status in the provider's own management interface.
  • Custom Audiences, lead data, Pixel/CAPI, special-category and political advertising, and automatic cross-channel budget reallocation are outside the initial multichannel scope.

6. Prohibited use

  • Illegal, misleading, discriminatory, harmful, or rights-infringing content.
  • Circumventing technical limits, platform API terms, or consent requirements.
  • Malware, unauthorized tracking, or unauthorized processing of personal data.

7. Fees and subscriptions

  • Trial and subscription pricing follows the pricing page shown at purchase.
  • Payments are processed by Stripe in advance for the selected billing period.
  • Subscriptions renew automatically unless cancelled before the next billing period.

8. Availability and limitation of liability

  • The service is provided as-is. We do not guarantee uninterrupted operation, availability of every feature, or continued availability of third-party platforms.
  • To the extent permitted by law, we are not liable for indirect damages, lost revenue, platform decisions, or customer-published content.

9. Privacy, law, and contact

  • Personal data processing is described in the Privacy Policy.
  • These terms are governed by Finnish law. Disputes are resolved primarily by negotiation and ultimately by the Helsinki District Court.
  • Terms questions: legal@gunvald.fi. General support: support@gunvald.fi.